Privacy Policy
Today Site Services Inc.
Last Updated: May 21, 2026
Today Site Services Inc. (“Today Site Services,” “TSSI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request service, book rentals, contact us, make a payment, or communicate with us by phone, text, email, or online forms.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Customer and Contact Information
This may include your name, company name, billing address, job site address, email address, phone number, and other contact details.
Service and Rental Information
This may include rental dates, delivery and pickup locations, service preferences, gate codes or access instructions, job site notes, photos related to service, and communication history.
Payment Information
We may collect payment-related information such as billing details, payment status, and transaction records. Credit card payments may be processed through third-party payment processors. We do not intentionally store full credit card numbers on our own systems unless allowed through a secure payment platform.
Website and Device Information
When you visit our website, we may collect information such as your IP address, browser type, device type, pages visited, time spent on the site, referral source, and general location information.
Communications
We may collect information from calls, texts, emails, website forms, chat tools, estimate requests, service requests, and customer support conversations. Calls may be recorded for quality, training, customer service, and business record purposes where permitted by law.
2. How We Use Information
We use personal information to:
Provide portable restroom, handwash station, temporary fencing, pump-out, and related site services.
Process reservations, estimates, invoices, payments, deliveries, pickups, and service routes.
Communicate with you about orders, scheduling, service updates, account issues, and customer support.
Send appointment reminders, service notifications, payment reminders, and other business-related messages.
Improve our website, advertising, customer experience, routing, and business operations.
Prevent fraud, protect our equipment, enforce our terms, and collect unpaid balances.
Comply with legal, tax, insurance, safety, regulatory, and recordkeeping requirements.
3. Text Messages, Calls, and Emails
By providing your phone number or email address, you agree that we may contact you about your estimate, order, invoice, service, delivery, pickup, or account.
We may send text messages related to service confirmations, scheduling, access issues, payment reminders, or customer support. Message and data rates may apply. You may opt out of non-essential marketing texts by replying STOP, but we may still send necessary service-related messages where allowed by law.
4. Cookies, Analytics, and Advertising
Our website may use cookies, pixels, tags, analytics tools, and advertising tools to understand website traffic, improve performance, measure ads, and help us advertise our services.
These tools may collect information about how visitors use our website, including pages viewed, buttons clicked, forms started or submitted, and general location information.
You can usually control cookies through your browser settings. Blocking cookies may affect how some website features work.
5. How We Share Information
We may share information with trusted third parties when needed to operate our business, including:
Payment processors.
Booking, routing, customer management, and invoicing software providers.
Website hosting, analytics, advertising, and marketing providers.
Insurance companies, legal advisors, accountants, and tax professionals.
Collection agencies or legal representatives when needed to collect unpaid amounts or enforce our terms.
Government agencies, regulators, courts, or law enforcement when required by law.
We do not sell customer personal information as a normal part of our business.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, payment system, email, text message, or online platform can be guaranteed to be 100% secure.
The FTC recommends that businesses understand what personal information they collect, where it goes, who has access to it, and how it is protected. We follow that general approach by limiting access to business information and using third-party platforms designed to support secure business operations.
7. How Long We Keep Information
We keep personal information for as long as reasonably needed to operate our business, complete services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and support tax, accounting, insurance, and safety requirements.
8. California Privacy Notice
California privacy laws may give certain California residents rights regarding their personal information. These may include the right to know what personal information is collected, the right to request deletion, the right to correct certain information, the right to opt out of certain sales or sharing of personal information, and the right not to be discriminated against for exercising privacy rights. The California Attorney General explains these consumer rights under the CCPA.
Today Site Services Inc. is a local service business and may not currently meet the legal thresholds that make the CCPA fully apply. However, we still try to honor reasonable privacy requests when we can.
To make a privacy request, contact us using the information below.
9. Children’s Privacy
Our services are intended for adults, businesses, property owners, contractors, event organizers, and customers requesting site services. We do not knowingly collect personal information from children under 13.
10. Links to Other Websites
Our website may link to third-party websites, booking tools, payment processors, social media pages, or other platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our website or services after changes are posted means you accept the updated policy.
12. Contact Us
For privacy questions or requests, contact:
Today Site Services Inc.
Bakersfield, California
Phone: 833-PEE-POOP / 833-733-7667
Website: todaysiteservices.com